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Return and Refund FAQ

Frequently Asked Questions

WeGetEverything.net partners with global merchants in order to provide you the best possible price on each item we have in store.

That means that your order may be shipped from global areas such as Indonesia, Malaysia, Africa, India or China. These are our trusted suppliers and we offer a 100% satisfaction guarantee.

Q: What is your Return and Refund Policy?
A: Our policy lasts 15 days. If 15 days have gone by since you receive your item, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, items for personal use, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
Free items on the store (Free, Just pay Shipping Products)

There are certain situations where only partial refunds are granted (if applicable), in a form of store credit.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Change of mind on your part does not entitle you to a refund or exchange.

Shipping fees are not refunded unless your item was not yet shipped when you requested cancellation.

All refunds will be given as a store credit. If a refund is determined to be warranted, we will process a store credit for the original price of the item as quickly as possible. Shipping charges will NOT be refunded.

Q. What will I do if I received a damaged product.
A: Please send a picture to info@wegoteverything.net as a proof. We will either replace your item or issue a refund in a form of store credit.

Q: Can you deliver to my country?
A. We can deliver almost anywhere. Shipping time for US is 12-20 business days and up to 45 days for international orders.

Q: I made a mistake on my order.
A: Please contact us ASAP at info@wegoteverything.net. We can only make changes to orders that are ordered in less than 8 hours. If it is more than 8 hours that passed then there is a less chance that we can make any changes.

Q: I ordered 2+ items, but only received one, where is the rest of my order.
A: We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at oncethey are on the way!

Q: How can I cancel my order?
A: You can only cancel your order 8 hours upon ordering. We process all orders as fast as we can so if you want to cancel your order, let us know immediately at info@wegoteverything.net. If you ordered it more than 8 hours and if it has been shipped, unfortunately we can't cancel it anymore and make any changes.

For any questions you have, please contact us at info@wegoteverything.net